Did He Really Say That? Better Workplace Communication

I recently interviewed Suzanne Wertheim of Worthwhile Research and Consulting regarding the ways people communicate in the workplace, and how employers, employees and attorneys can use linquistic anthropology to improve workplace communication and interpret what people are saying and not saying.

Workplace Communication

Suzanne Wertheim explains how people from different backgrounds and cultures–including people raised in different parts of the same country–use words differently.  She discusses what happens when we misinterpret someone’s communication style as an intentional act.  Dr. Wertheim explains how she helps people understand more effective ways to communicate, and how managers and co-workers can create a more harmonious workplace by understanding the diverse nature of workplace communication.

Worthwhile Research & Consulting is a boutique firm applying social science to real-world problems. We provide customized diversity training and communication workshops, legal consulting and continuing legal education, and communication coaching.

Listen to the interview here, and look for Suzanne’s article in the upcoming ACBA Labor & Employment Law section e-newsletter.

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