New DFEH E-Filing System
California’s Department of Fair Employment and Housing is rolling out a new DFEH e-filing system on Tuesday November 21, 2017. The new online case filing and case management system is called the Cal Civil Rights System (CCRS). It replaces the Houdini case filing system, which goes away as of 6 p.m. tomorrow. Users must create an account in the new system.
The DFEH promises the system is “designed to guide users through the filing process.” People can use If you would like to become familiar with the system before it launches, use this link to access the CCRS portal user guide.
CCRS allows filers to schedule an intake interview at the time of filing. Complainants, respondents, and representatives who create accounts in the system can:
- View the status of cases they are involved in,
- Send notes to DFEH staff, and
- Upload documents directly into the case file.
The new DFEH e-filing system conforms to existing confidentiality protections. It does not permit parties to view documents or notes submitted by others.
Existing cases transfer automatically into the new system. Next week parties can contact their investigator to link an existing case to a newly created CCRS account.
DFEH will continue modifying CCRS “to respond to changes in the law, advances in accessibility technology, and the needs of the public.”
Discrimination, Retaliation or Harassment Claims
If you have difficulty filing a case in CCRS and need to meet a statutory deadline, send paper inquiry form and email it to firstname.lastname@example.org. DFEH still accept complaints and inquiries filed by mail, by email (email@example.com), in person, or by phone at 844-541-2877 (voice), 800-700-2320 (TTY) or California’s Relay Service at 711. The DFEH also offers free and on-demand interpretation of more than 240 languages for callers who need language assistance.
Having used Houdini several times in the past, hopefully the new DFEH e-filing system will improve some of the bugs. Houdini always seemed a bit antiquated, particularly when compared to the EEOC online filing system.
Original article by Robert E. Nuddleman of Nuddleman Law Firm, P.C.
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